Privacy Policy

This Policy describes:

1. What Information We Collect

At ELEVATEPI, we believe that you can have great products and great privacy. This means that we strive to collect only the personal data that we need. We may collect a variety of information, including:

Account Information: This includes your ELEVATEPI account details, such as contact phone number, email address, passwords, social account information, and third-party avatar.

Device Information: We may collect data that can identify your device, such as Wi-Fi List Information, Mac address, CPU information, memory information, SD card information, and operating system version.

Contact Information: When you place an order or reach out to our customer service, we may collect your name, email address, shipping address, and phone number.

Photo and Video: In certain situations, we may require you to upload personal photos and videos to address specific issues and update personal information.

Location Information: We may need your location information to activate your ELEVATEPI hardware products, establish Bluetooth connections, set time zones, and analyze data (latitude, longitude, and altitude) for improved marketing and promotional services.

Other Information You Provide to Us: This includes details such as the time, topic, and content of your communications with ELEVATEPI.

Your Data, Secured with SSL Technology：We prioritize the security of your personal information, including credit card numbers, by utilizing SSL-protected pages for the safe collection of data.

You are not required to provide the personal data that we have requested. However, if you choose not to do so, in many cases we will not be able to provide you with our products or services or respond to requests you may have.